Verified reviews

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5.0out of 5, from 27 reviews
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Travellers who completed a trip only

Showing 4 of 27 published reviews.

Published reviews

5.0Verified traveller
Hey David, HaLong bay was super amazing. Thank you very much for organizing everything so smoothly. We both really appreciate that you came along to meet us. Thank you again for the present. It's so lovely. It was an absolutely great experience to make business with you. You're are a great guy David. I hope we keep in touch and I'll recommend you and your tour operator company to my friends. What's your name on Facebook? Then I can add you. Have a nice day;) Kind regards Jannis
JANNIS SEILER

Unique Hanoi and Amazing Halong Bay - 5 Days

5.0Verified traveller
Hi Mr Tu, Hope you and your team is great there. I just open my mail my thinking to write and just say hello to you. FYI, till now my family still talking about our trip to Vietnam and how enjoy we are especially my wife who really enjoy to shopping there. It was a great time and really convenient once we at the hotel and it\`s really near with the market. Almost every night we went to the night market. Also my compliment to Mr Thong that really take care of my group very well. Even this is my first time went to Vietnam, I know about the people and the place base on the explanation from Mr Thong. Hope that I will came again to Vietnam and maybe we can see each other and talk more about yr country. Again, thank you very much from my group to you and yr team. Best regards MOHD ZAINI OSMAN INTERNATIONAL FUNDS TRANSFER MAYBANK KUALA LUMPUR
MOHD ZAINI OSMAN

Amazing Vietnam - 8 Days

5.0Verified traveller
My Tour Guide, My Friend I have known Tu Nguyen or David as he is popularly known for three years now. During that time I have used him for six tours (including inspection tours) Hanoi (3), Ho Chi Minh City (1), Central Vietnam Hue, Danang, & Hoi An (2) and I will continue to use him for Vietnam tours. Why? He has never failed me once. The incentive tours that I organize are unique experiences that i try to give to my participants failing which it would be a failure. The recent trip to Central Vietnam (22-28 July 2011) involved some tricky logistics like connecting flights, welcome dinners, gala dinners, gifting programmes etc. Everything was handled without a hitch. David has found me some out of this world restaurants like Au Lac House in Hanoi, Lien Hoa in Hue, Hoa Tuc in Saigon that I would not have been able to take credit for. You want to use him for your Vietnam tours. he will do his best to negotiate for you the best available rates from the hotels, be it the 5 stars or the 3 stars. The transportation company or the coaches/touring buses that he has provided for many of my tours have been late models and top-notch ones. When there is a hiccup, David focuses on the solution rather than the problem and immediately rectifies the problem. You will truly appreciate having a business partner like that especially in handling some problems that requires dealing or communicating with the local suppliers. I believe while his business has grown over the years that I have known him, he remains as personal as the first day I saw him. His level of personal care that he puts into your projects are clearly visible. Don\`t bet against him emailing you a confirmation of your hotel choice at 2 am in the morning. He will take care of your needs whether a couple , a small group or a group like mine of sometimes over 80 paxs. You can experiment with the other tour guides or companies out there but why. To me he is reasonably priced, very high touch/high level of service, not afraid to tell you when you are wrong sometimes, gets you what you want. I will continue to use David for my upcoming tours to Sapa Valley and Dalat. Jokingly I have always said to him that if I ever write a review for you and you climb up the ranks and get big-headed he just smiles at me and says "Good huh" Thank you David. See you in Vietnam again soon! Daniel Chua PACIFIC MUTUAL FUND BHD BEST EQUITY FUND MANAGER The Edge-Lipper Malaysia Fund Awards 2011 A subsidiary of PACIFICMAS BERHAD A Member of OCBC Group
Daniel Chua - PACIFIC MUTUAL FUND BHD

Amazing Vietnam - 8 Days

5.0Verified traveller
Wonderful Vietnam Tour " Our tour of Vietnam was considerably enhanced by choosing World Mate Travel as our tour operator. The 10 day itinerary of south, central and north Vietnam was creatively put together to cover all of the things we wanted to see including many excellent suggestions to enhance our experience. We travelled in style on a private tour for under US$2000 for the two of us (that’s less than $1,000 per person!). This included: Comfortable 3 star accommodation in very good locations At least 2 meals a day and most in top class restaurants Private air conditioned and late model cars with a driver and well informed tour guides. All internal travel by plane, train and boat Entrance fees Tu Nguyen who owns and operates the business had 10 years experience as a tour operator before going out on his own so he has excellent connections throughout Vietnam which added to our wonderful experience. He caters for individuals as well as big groups. We were fortunate to have him as our guide in the northern part of our trip where his charm, courtesy and knowledge added an extra dimension. We were so impressed by our tour with World Mate Travel that we are planning another trip with our extended family so that they can share the experience. We thoroughly recommend his services. Andrew and Pat - Australia
Andrew and Pat - Australia

Amazing Vietnam - 8 Days

5.0Verified traveller
Hi Number 2, Thanks alot for the photos. Everyone enjoyed the holiday because of your good service, i.e. very efficient and responsive. We will definitely recommend you to our friends who wish to visit Vietnam. We will contact you again when we plan to visit Vietnam in future. Take care and best wishes. - Hwang Jenny ( Maybank - Malaysia)
Hwang Jenny

11-Day Northeast Vietnam Adventure Tour

5.0Verified traveller
Hi Tu, The tour operator and the guides were wonderful. I will definitely use your services the next time I return to SE Asia. Thank you for paying attention to all of the details that result in an enjoyable trip. Regards to you and the guides, Denise Plante - USA
Denise Plante

Amazing Northern Vietnam Tour 8 Days

5.0Verified traveller
My wife and I and my sister visited Hanoi and Hochimin city and surrounding tourist sites in Sept 12-18. We found it an interesting trip that was enhanced by a good tour guide. Tu is a likeable young man, honest, witty, knowledgeable and articulate in leading us. Unfortunately, he could not be with us in Hochimin city but ably arranged for a good tour guide there. We were glad to have the chance to visit Vietnam and see the people and the development of the country. James - Auckland
James

Hanoi Halong bay Ho Chi Minh City 5 days

5.0Verified traveller
Thanks David for your care during our trip. You truly have make our trip more memorable. Best wishes to you and your family. Have a blessed n happy Chinese New Year
Elsie LiewMalaysian
5.0Verified traveller
Yeah …. Thanks David for your accommodating trips . We felt so much comforts and east with u around …. So we will be back again for working holidays !!! Have a blessed day ahead 👍🏻
DarrenMalaysian
5.0Verified traveller
Good morning A mini Pilgrimage cum touring Muine (white sand dunes) beautiful gardens Dalat. And so unique, majestic beautiful Catholic churches. Thoroughly enjoyed every breakfast served in all the hotels that we stayed not forgetting those lunches n dinners...amazing varieties of dishes. A very well informative caring n entertaining tour guide Frankie. Highlight of my tour this time - Feast of St. Joseph Vung Tau. So so happy able to witness and experience this so full of splendour and grand celebration. Ours is a group of elderly except for MaryAnn and that we able to complete this tour all in one piece (some casualties) is GOD'S blessings upon each of us. No need for any apologies Rose. We're all made in the image of God but differently in character n personality. Nothing personal...all in good faith...we're children of GOD. IN HIM WE TRUST!!!🙏🙏🙏
Lucky KhoMalaysian
5.0Verified traveller
My wife and I had a wonderful time during our recent trip to Hanoi,Sapa,Halong Bay,Ninh Binh on 24 Nov to 2 Dec 2024. David give us a personalised service by dropping by our hotel on the day we arrived and took us for a street food tour which enjoyed very much not to mentioned the gift to show his appreciation plus thoughtfulness. The whole trip was value for money to all the interesting places that we wanted to see. We will definitely recommend whoever who wants to see Vietnam to David of Worldmate Travel. An awesome holidays with fond memories. 🙏Thank you very much,David for organising the trip for us.
Derek Goh

7D6N HANOI / HALONG BAY / NINHBINH / SAPA + MT. FANSIPAN

5.0Verified traveller
Dear Tu, We thank you for your pride in offering each of us the best in service, quality & attitude as a tour company. You have worked so hard since the beginning to the end of our trip & we are extremely happy with your professionalism. The van drivers, hotels and food were excellent. We truly enjoyed every moment of our time, esp @ Halong Bay, where we were so afraid of the thoughts of water & caves....hahaha.& not forgetting the yummy spring rolls we learned at Marguerite cruise. Plus the home-cooked food with your family. Many beautiful things cannot be seen or touched...
TAN CHAI ENG

Mai Chau to Halong bay - 6 days

5.0Verified traveller
Overall we had a very good trip. Tour guide, Andy and the driver are very good Phu Quoc Island. Andy speaks very good English and easy for us to communicate. Well plan itineraries. Help us to take nice photos . Will highly recommend to join this tour agency for Vietnam trip
Jessie Ooi

4D3N Phu Quoc Island Free and Easy Tour

5.0Verified traveller
The tour guide Andy from Phu Quoc provided excellent good service, he is very friendly, helpful, accommodating and patience and a good photographer too
GUAT EE NGOI - Malaysia
5.0Verified traveller
✨ Unforgettable and Fun Family Trip to Danang 6D5N!✨ We had a truly wonderful family holiday in Danang, made even more special thanks to the amazing hospitality of our tour guide, Mr. Dzung. 🙏👍 From start to finish, he was professional, friendly, and incredibly accommodating to our schedule and needs. His detailed explanations of the historical sites added so much value to our trip – we learned a lot while having fun! 🏯📚 He also has a great eye for photography – helping us capture beautiful memories together 📸💖 ✅ Comfortable van ✅ Good hotels ✅ Well-planned itinerary covering all the must-see places ✅ Warm and personalized service We truly enjoyed every moment spent with our family, and we will definitely engage this travel agent again for future trips! 🌟✨⭐
Margaret KhooMalaysian
5.0Verified traveller
An incredibly well planned tour. The guide did everything to ensure our comfort.
Tania AndrewsAustralian

6D5N Exquisite Sapa / Hagiang/ Cao Bang / Ban Gioc Waterfall Tour

5.0Verified traveller
From the very beginning, the professionalism and dedication shown by the travel team have been truly commendable. The warm hospitality, the well-organized arrangements, the smooth coordination, and the constant attention to our comfort have made this journey enjoyable and stress-free. On behalf of all of us, I would like to extend our heartfelt gratitude. Thank you for your commitment, your hard work, and your genuine care. You have not only provided a service but also created an experience that we will carry with us for a long time. Sincerely, From Group Beautiful's Ladies,
Norry MingguMalaysian

7D6N Hanoi Sapa Fansipan Ninh Binh Halong Bay Tour

5.0Verified traveller
We engaged David to plan our family trip to Hanoi and Sapa. This is actually my family's second time engaging him for our trips which is a testament to the fantastic service he and his company provides. Our guide was Mr Quy who was very caring, knowledgeable and flexible to our requests. Highly recommend!
Michelle LeongMalaysian

7D6N HANOI / HALONG BAY / NINHBINH / SAPA + MT. FANSIPAN

5.0Verified traveller
We’re back home now! I wanted to share that after inquiring a few times, we finally used the #WorldMateTravel service for our 8D7N family trip to Central Vietnam, covering Danang, Hoian, Hue, and Phong Nha Cave. My family had a wonderful time, and our guide, Mr. Dzung, truly made our stay enjoyable. The attractions we visited were fascinating, and Mr. Dzung provided informative commentary throughout. The food was excellent compared to my previous trips with other travel agents, and the hotels were clean and comfortable. Overall, everything met my expectations for the service I paid for—no issues at all! I hope to engage your services again for my next trip, perhaps to Sapa.
YoongMalaysian

8D7N Da Nang - Hoi An - Hue - Phong Nha Tour

5.0Verified traveller
Organizacyjnie wszystko przeszło nasze najśmielsze oczekiwania. Ale od początku....Kiedy decydowaliśmy się na wyjazd do Wietnamu z World Mate Travel byliśmy trochę ostrożni. Nie znaliśmy tego biura, opieraliśmy się tylko na pozytywnych opiniach na Facebooku. Do tego trzeba było zapłacić w ciemno 30 /% bezzwrotnej zaliczki. Wszystkie nasze troski były nieuzasadnione i niepotrzebne. Jeszcze kiedy pisałam z Polski przygotowując się do wyjazdu David cierpliwie odpowiadał na wszystkie moje pytania, nawet w nocy. Na lotnisku przywitał nas uroczy przewodnik Long (dla nas Leoś) , chłopak o niespotykanej kulturze osobistej, zawsze uśmiechnięty, cierpliwy i taktowny. Long wykazał się niezwykłą wiedzą, ale rownież biegłą znajomością j.angielskiego. Firma zorganizowała dla nas nowiutkiego 9 osobowego busa, z prywatnym kierowcą i to wszystko tylko dla nas. Nasza podróż od SaPa przez, Hanoi, Ha Long Bai i Nihm Bihm to niezwykła podróż kulinarna i kulturalna. Dawid zorganizował nam posiłki w cudownych i przepysznych miejscach, których na pewno samo byśmy nie znależli. Hotele spełniały wszystkie nasze oczekiwania, co do czystości i wielkości pokoi. Podsumowując, gdyby ktokolwiek z Was zastanawiał się czy podróżować z World Mate Travel -to kupujcie bilety i po prostu jedzcie. Na pewno się nie zawiedziecie. Wam David i Long z World Mate Travel mówimy do zobaczenia.
LiliannaPolish

7D6N HANOI / HALONG BAY / NINHBINH / SAPA + MT. FANSIPAN

5.0Verified traveller
Dear Tu, We thank you for your pride in offering each of us the best in service, quality & attitude. You have worked so hard since the beginning to the end of our trip & we are extremely happy with your professionalism. The van drivers, hotels and food were excellent. We truly enjoyed every moment of our time, esp @ Halong Bay, where we were so afraid of the thoughts of water & caves....hahaha.& not forgetting the yummy spring rolls we learned at Marguerite cruise. Plus the home-cooked food with your family. Many beautiful things cannot be seen or touched they are felt within the heart. What you've done for us is one of them. And we thank you from the bottom of our hearts. With love, JOY group. Ivy Khoo
Ivy Khoo

Amazing Vietnam - 8 Days

5.0Verified traveller
Dear Tu, Our holiday is over and we have come home already! Everybody enjoyed themselves very much. We had a great time with your tour operator company! I'm sure Dzung and Loi told you we were very noisy, laugh a lot and shop a lot ! Hoian is very beautiful and charming... I love Hoian! All the hotels (especially the Hoian Emerald hotel) were good.. And all the food you gave us was very good, ate too much! Your tour guides were very good too.. I can see what you mean when you said that Dzung is a good guy and is very professional.. Thanks a lot for the coffee and for everything.. Thanks for sharing the photo of snow in Sapa, it's beautiful! I hope we can do another trip with you to Dalat and Nha Trang another time! Best regards to you and family, Siew Ling - Malaysia
Wong Siew Ling

Amazing Vietnam - 8 Days

5.0Verified traveller
Hi Mr Tu, We have just arrived KL. Thank you again for the tour operator planning. It was excellent travel agency and tour operator, all us enjoyed very much. Looking forward to meeting you again in KL. Mr. Chay Chun Fatt - BP Castrol Lubricants Malaysia
Mr. Chay Chun Fatt

Authentic Hoi An & Hue Tour - 6 Days

5.0Verified traveller
Hi David Ng, Thank you to you too because You had provided the 5 stars service tour operator to my friend trip to Hanoi on last week. They were very satisfied your good service and very enjoy this Hanoi trip even better than Japan trip as commented by my friend. Looking forward to introduce you dome more friends those want to visit Hanoi in near future. Good luck. Siaw - Malaysia
SIAW CHIN HOO

Unique Hanoi and Amazing Halong Bay - 5 Days

5.0Verified traveller
Dear Thong and Tu, My mom and brother arrived here in the Philippines safely. They have very good stories and memories about the places that you brought them and the excellent service and hospitality that your tour agencie both provided. From the bottom of my heart, I would like to thank you deeply and profusely for taking good care of them and ensuring that the`ll have a very good trip in vietnam. Rest assured that I`ll definitely recommend both of you to my friends and relatives who are planning to go to vietnam. And of course if I go on a trip to vietnam again which I intend to do, but not yet in the near future!:) Thank you Tu also for the coffee and cookies that you gave me, my mom and my brother. Best regards and more power to your business.
Marge ( Philippines)

Unique Hanoi and Amazing Halong Bay - 5 Days

5.0Verified traveller
Dear Mr. Tu Once again- thank you very much for the successful Vietnam and Cambodia tour. Everybody in the group has been more than satisfied and this very much thanks to you and your excellent tour companies. Thank you very much again and hope for your service next time I have a group. Best regards to you and your family from your friend and partner Mr Hubert - HK Travel Sweden
Hubert

Amazing Vietnam - 8 Days

5.0Verified traveller
Hallo Mr Tu, Many thanks to You for perfect tour operators in Vietnam. We both felt as if You were more like a friend than a guide. I have known Hubbe as a friend since 2-3 years ago because we have lots of same friends and his travels feels like we are a big family. Attached You find photos from my office (the yellow house) last winter (090), Hubbe and You on the river (280), my youngest daughter Ellinore 26 years old (103) and my wife Lisa in Vietnam (088). If You, or friends, want to make business in Europe and Sweden especially or want to emigrate as businessman to Sweden my company Interswede Jurist AB can help You and Your friend. Now You have my address and numbers to contact me. Once again THANK YOU for friendly helping in Vietnam. If we have friends or familymembers that will go to Vietnam, I will give them Your name and numbers, if it is OK for You! Best regards Örjan and Lisa Swing Kyrkogårdsgatan 8 B 753 12UPPSALA - SWEDEN tel 004618129057 ”Professionell juridik på ett medmänskligt sätt”
Örjan and Lisa Swing ( Sweden)

Amazing Vietnam - 8 Days

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