Your journey, shaped by your wishes and our expertise
Twenty two people in Hanoi who plan trips across Vietnam, Cambodia, Thailand and Laos, and answer the phone when you are already on the road.
Since 2010
It started in a small office in Hanoi
Three of us shared a room above a pharmacy in Ha Dong, a landline and one motorbike. The first guests were friends of friends who wanted to see the north without a coach and a flag.
Sixteen years later the work has not really changed. Someone writes to us about the fortnight they have saved for, and a designer who has walked that route answers. We still refuse to sell a fixed departure that nobody on the team has travelled, and we still put the guide's name in the itinerary before you pay anything.
What we work toward
Mission
Build every trip around one traveller's pace, budget and curiosity, and be honest when what they asked for is not the best version of it. No fixed coach departures, no commission stops, no itinerary written by someone who has not stood there.
Vision
Be the operator that Indochina's small guesthouses, boat owners and cooks want to work with, because the money reaches them and the guests arrive prepared. Good travel should leave a village better off than a tour bus does.
More about Worldmate
The people who build your trip
You are assigned one designer who stays with your file from the first email until you land back home.
Registration and memberships
- International tour operator licence
- No. 01-282/2010/TCDL-GP LHQT
- Issued by
- Vietnam National Authority of Tourism
- Company
- Worldmate Travel Co., Ltd.
- Tax code
- 0104 927 318
- Registered office
- 166B, Chien Thang street, Ha Dong ward, Hanoi, Vietnam
What travellers say after they get home
Photographs and words from guests who let us publish them.
Halong BaySarah and Mark, March 2026The trip matched the plan to the hour, and when our flight slipped Minh had the driver waiting anyway.
AngkorThe Bergs, February 2026
Mekong DeltaEmma L., January 2026Our guide grew up in the delta. That is the difference between a boat ride and an afternoon you talk about for years.
HanoiKenji O., December 2025
Why travellers book with us
We are the operator on the ground, not a reseller. The guide you meet is on our payroll.
Weekday inquiries are usually answered the same afternoon, Hanoi time, by a person who signs their name.
The itinerary lists every hotel, meal and transfer by name. The price does not move once you approve it.
A WhatsApp thread with your designer stays open from the day you book until you are home.
Tell us what you have in mind
Send the rough shape of the trip, the dates and roughly what you want to spend. A designer replies with a real itinerary, not a brochure.
Trip ideas twice a month
Where the weather is right, which routes are quiet, and what our designers are booking. Unsubscribe in one click.